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Go the EXTRA Mile Service Excellence AwardCongratulations to the recipients of the Go the EXTRA Mile Service Excellence Award. The following employees have been honored for their dedication to excellence in the hospitality industry. Thank you for your commendable work ethic and contribution to providing excellent service! If you would like to nominate an outstanding employee, click here. Kendall Lehne LeeLynn Nearing
Ted Bettridge
Wendy Wachop
Justin Christman
Brian Sena Carolyn Bartels
Ricardo Trujillo Rufus Lovett
Melissa Jordan
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Denver Metro Convention & Visitors Bureau | 1555 California, Suite 300 | Denver, CO 80202 | 303.892.1112 |
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Kendall
has been an exemplary employee at the Hyatt Regency Tech Center for over
20 years. Her enthusiasm and dedication is unmatched. Kendall is also
very active in the community by working with organizations such as Hyatt’s
Make a Wish Foundation as well as Jumpstart’s Read for the Record.
LeeLynn is an exemplary member of the Marlowe’s team. She is very
helpful when it comes to working with large groups. She keeps a close
eye on her tables and is quick to react to patrons’ needs. She makes her
presence and willingness to help known to the clients but yet is never
intrusive. 
Ted is one of a kind. It is common for Ted to go far beyond the call of
duty to please our patrons and to satisfy their needs. There was even
on instance where shuttles had stopped running and Ted drove a patron
to their hotel in his personal vehicle. He takes the time to mentor new
greeters, sharing with them his brand of service. Above and beyond are
routine and the warm sentiments of our parting guests are well deserved.
Wendy is accommodating to all of her guests, going out of her way to ensure that special celebrations are acknowledged and particular care given to turn first time customers into long term clients. Her willingness to serve and her commitment to excellent customer service make her a natural recipient of this recognition.
Justin
takes pride in going above and beyond the level of service customers expect
in order to provide a truly excellent Denver experience. His dedication
and commitment to his customers is a great example of Mile High Service.
A
valuable asset to the front desk team, Brian has a history of providing
excellent customer service to clients. He goes out of his way to ensure
that visitors to the hotel are taken care of, and his continued high level
of hospitality makes first time visitors into long term customers. 
An
employee of the hotel since November 2006, Carolyn has immersed herself
in learning about the guests and history of the Hotel Teatro. She consistently
exceeds our guests’ expectations and is a true professional in every
sense of the word, and the letters and emails from our guests commending
her for her excellent customer service speak volumes about her enthusiasm
and willingness to help.
Ricardo
is a five-time All Star for the Hyatt and has previously been nominated
for the Mile High Service Excellence Award. Ricardo’s work ethic
and devotion to his job and to the Hyatt are recognized in this commitment
to make each and every guest satisfied. For his 13 years of consistent
service excellence, Ricardo is truly a worthy recipient. 
Rufus is a great example of the difference great hospitality can make.
He consistently gives each person a kind word and wishes them well, making
the task of boarding a plane an enjoyable one. He is a wonderful upbeat
person who truly makes a difference in the traveling experience for so
many. Rufus is a great credit to United Airlines and to the City of Denver.
Melissa Jordan is the first Mile High Service Award winner of 2007! Melissa
has been with the Sheraton Denver West just over a year. In that time
has earned a reputation as someone who is flexible and patient with guests.
She is truly respected by guests and peers alike for being a sincere,
caring and genuine person. Melissa’s attention to detail and desire
to make every situation one where guests feel welcomed, valued and important
is what makes her a Mile High Service Award winner!