DENVER 2 for 1 TIX Frequently Asked Questions
What is the DENVER 2 for 1 TIX Program?
DENVER 2 for 1 TIX is a free program that provides weekly "2 for 1" ticket and admission discounts for metro arts and entertainment. The offers are promoted via a weekly email announcement, special web page, dedicated phone line and social media. DENVER 2 for 1 TIX is a joint program of DOCA (Denver Office of Cultural Affairs) and VISIT DENVER.
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Why create DENVER 2 for 1 TIX?
DENVER 2 for 1 TIX means great discounts for you to experience culture and entertainment, making the arts more accessible to everyone. At the same time, it helps metro arts organizations and institutions increase sales by discounting unsold seats and build new audiences.
Consumers in cities with similar programs find this is a great chance to check out new organizations and venues at a very attractive price.
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How can I find out about the new offers each week? How can I sign up?
Sign up to receive the weekly email at www.Denver2for1Tix.com. You'll see the "Sign Up Now" box to the right of the screen. In the same box, you'll be able to add email addresses for your friends and family to invite them to sign up as well. Once you sign up, you'll receive one email each Wednesday with the new offers. Your contact information will not be shared or sold.
You can also find the offers listed during the week on the www.Denver2for1Tix.com web site, on our DENVER 2 for 1 TIX Twitter feed and via a recorded message at 720-865-4321.
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When will I get new DENVER 2 for 1 TIX offers?
- Wednesday around 5:00pm MST
The DENVER 2 for 1 TIX email will go out each Wednesday, promoting discount offers through the following Wednesday. The phone recording will be updated each Thursday morning and the web page will be updated each Wednesday and remain up all week.
For example, the 2 for 1 TIX email is distributed on Wednesday, November 4th, promoting discount offers for Thursday, November 5th through Wednesday, November 11th. The next DENVER 2 for 1 TIX email is distributed on Wednesday, November 11th with offers for the next Thursday through Wednesday timeframe.
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What is a '2 for 1' offer? /
Can I buy a single ticket at the discount?
All DENVER 2 for 1 TIX offers are "2 for 1" or equivalent discount (approximately 50%) on admission or tickets. The offers apply to tickets to arts and entertainment performances, events and classes and to admission to arts and entertainment venues. There may be a range of discount ticket prices reflecting "2 for 1" on the cost of various ticket levels.
While "2 for 1" is the program marketing concept, we strongly encourage organizations to offer 50% off to single ticket buyers so that everyone can take advantage of the offer, whether or not they come in pairs. Offering half price single tickets is optional and organizations may decide to make their offer valid only when two tickets are purchased. To find out whether 50% discount single tickets are being offered, contact the organization and be sure to have the discount code or instructions handy.
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What kind of arts and entertainment are featured on DENVER 2 for 1 TIX?
The program is designed to provide discounts to admission-based arts and entertainment events, classes and venues. This will include dance, special events and festivals, film & video, history & heritage, kids & family, museums, music (including bands), literature & poetry, science & nature, sports, theatre and visual arts.
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Are all the tickets for the performance or venue 2 for 1?
Many of the "2 for 1" offers that appear in DENVER 2 for 1 TIX will include all the available tickets for a particular show or venue. However, offers may be restricted to specific performances, certain days or times, limited sections or rows or a maximum number of discounts available. All restrictions are included in their DENVER 2 for 1 TIX listing. Call the venue right away for the best chance of getting the discount offer.
Here are examples of typical DENVER 2 for 1 TIX offers.
Specific times or performances
- Matinee performances @ 2 for 1
- Thursday performance @ 2 for 1
- Admission before 11:00 am @ 2 for 1
- Admission on Mondays and Tuesdays @ 2 for 1
Specific sections or seats
- Balcony section tickets @ 2 for 1
- First ten rows @ 2 for 1
- 50 discount tickets available @ 2 for 1
- Director's Circle Special Performance Package @ 2 for 1
- Family annual membership @ 50% discount
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How will I receive my discount tickets or admission?
DENVER 2 for 1 TIX is only a discount promotion email and doesn't include a ticket purchasing component. DENVER 2 for 1 TIX is designed to work with the regular ticketing system for each participating organization. Every offer will provide instructions routing you through their ticket purchasing system. This might include a link to an online ticket system, a phone number to call or instruction on purchasing in person from the venue box office. The offer will give you redemption instructions, typically a code that you will provide to get the discount, or it may instruct you just to "mention the 2 for 1 TIX offer." In some cases, you may be instructed to print out the offer and bring that to the box office to get the discount.
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What if the offer is not available?
Of course, limited, discount tickets will often sell out quickly, so sign up for the weekly Wednesday DENVER 2 for 1 TIX email and make your reservations right away when you receive the offers.
We want to ensure that you have an easy time redeeming DENVER 2 for 1 TIX offers, so an email is distributed to all participating organizations reminding them that their offer is going out and that they need to be prepared for discount sales. It is the responsibility of each organization to set and post restrictions and to clearly communicate to consumers the offer, restrictions and whether or not discount tickets are still available.
However, we know that glitches do happen. If after contacting the organization, you are not able to get information on the DENVER 2 for 1 TIX offer or the offer redemption instructions or if the provided link or code does not work, please let us know through the online comment form at www.denver2for1tix.com. You'll see the Help box with "Contact Us" link at the lower right or link directly to the comment form at http://www.denver.org/2for1/ContactUsB.html. We will do everything we can to alert the organization to concerns and get the problem corrected. There is no guarantee of availability.
Complaints about the unavailability of accurate information on the discount, restrictions or offer availability by an organization or errors with the redemption instructions or code may result in that organization being eliminated from the DENVER 2 for 1 TIX program.
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Can I still get a discount that was offered last week?
Generally, No. The discount is available only from Thursday through the following Wednesday and for specified performances or admissions. The discount will not be available after the next DENVER 2 for 1 TIX email goes out the following Wednesday with a new set of offers. However, you can always contact the organization to ask if they will still honor the discount.
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Can you tell me what offers are coming up?
No. DENVER 2 for 1 TIX offers last-minute discounts and we do not have information on upcoming offers.
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What standard restrictions apply to DENVER 2 FOR 1 TIX offers?
DENVER 2 FOR 1 TIX offers are subject to the following restrictions: Tickets are limited and some restrictions apply. Not valid with any other offer or discount. Not applicable for previously purchased tickets. Limit one DENVER 2 FOR 1 TIX offer per individual for each production. Ticketing service fees may apply. All sales final; no refunds or exchanges on DENVER 2 FOR 1 TIX offers. Other special restrictions, such as limiting to a specific time, date or number of discounts, may be set by the organization. Any restrictions will be listed in their offer and available by contacting the organization.
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What if I have other questions or need additional assistance?
Please share your experiences and feedback, positive and negative, through our online comment form at www.denver2for1tix.com. You'll see the Help box with "Contact Us" link at the lower right or link directly to the comment form.
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How can I let others know about DENVER 2 for 1 TIX?
We appreciate your help spreading the word about this great program! You can invite your friends and family to sign up for the DENVER 2 for 1 TIX weekly Wednesday email at www.DENVER2for1TIX.com . In the "Sign Up Now" box to the right of the screen, you can add their email addresses and an invitation will go out asking them to sign up. You'll have more fun as you get your friends involved and start connecting to decide what offers to take advantage of each week.
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